Open the envelope and you’ll find a cover letter to go with your card. The cover letter tells you how to use your new benefit. Terms and conditions for using the programme are also available here. Just a friendly warning: The MultiSport card is non-transferable and you are the only one authorized to use it. So don’t forget to sign it, because otherwise the card is invalid, and always show photo ID along with your MultiSport card. If you show only your MultiSport card without photo ID, you may not be allowed past reception.