TERMS OF USING THE MULTISPORT CARD

  1. The card can be obtained only through your employer and under the agreement concluded with the company Benefit Systems Slovakia s.r.o.
  2. The card is issued for a specific name and surname and it is non-transferable. The card must not be accessible to third parties to use.
  3. The employee is allowed to order one card for the close person older than 15 years (so called accompanying person) and up to three cards for children up to 15 years of age; the validity of such card depends on the validity of the card of the employee (it means, rescission of respective employee from MultiSport program, repeals participation of the accompanying person and the children of this employee in the MultiSport program as well).
  4. The card may be used every day for one free entry in sport and relaxation facilities within the MultiSport network of partners (hereinafter only as “facility”) in its operating hours (if there are no other restrictions). The only exception is wellness facilities, which we added in the MultiSport program upon your requirements and where a minimum additional fee is charged for entry.
    The exceptions in the Czech Republic are as follows: Wellness Hotel Step, Infinit SPA, Infinit wellness and fitness (Majdalenky), Infinit Maximus wellness & SPA, Sauna – Spot Dvorce, Saunia – Galerie Butovice, Saunia – Park Hostivař, Holmes Place – Anděl, Holmes Place – Karlín and Health Park Opava, Lázeňské a relaxační centrum Rašínova, Saunia – Forum Liberec, Apollo Day Spa (Corinthia Hotel Praha), Saunia – Centrum Černý Most, Relax Days Ostrava (Hotel Clarion), Health Park Opava - where an additional entry fee is charged.
  5. The cardholder is entitled to use those services of partners, which are listed in web page multi-sport.sk/en and under conditions stated in the detail of the facility.
  6. The cardholder is obliged to submit the card before the using of services in the facility. The card is valid only after confirming the identity with the personal document with a photograph (ID card, driving license, company ID card etc.). The child may present the health insurance card. The cardholder must register the visit and verify it by the signature on the special form located at the reception desk in the facility, if the facility does not have a card reader.
  7. It is prohibited to submit the card during or after the visit of the facility.
  8. The cardholder is obliged to keep the card at her/his disposal for the whole time of the visit in the facility. It is forbidden to leave the card e.g. at the reception desk in the facility. Otherwise such conduct shall be considered as a breach of this conditions under point 23 (the result is for example blocking the card).
  9. An authorized person of a partner is entitled to withhold the card and not allow access with the card in case of violation of these conditions, for example, if the name and surname on the card does not correspond with the data on her/his personal document.
  10. Rocket sports (tennis, badminton, squash, table tennis): If a court is rented by 2 to 4 persons, a minimum of 2 of whom own a card, the court shall be free of charge for 60 minutes. If only 1 person is cardholder, 1 card pays (equals) ½ of the list price. The rest of the court price (50%) shall be paid by other person directly to the partner.
  11. In the case of the rental of beach volleyball court or bowling lane by minimum of 4 cardholders, the court is free for 60 minutes. If only 1 person is cardholder, 1 card pays (equals) ¼ of the list price of the court/lane/60minutes. The rest of the price of the court/lane shall be paid by other person directly to the partner.
  12. The card may not be used for courses held by the facilities.
  13. It is in the best interest of cardholders to book any lesson intended to visit prior to arrival (e.g. for group lessons).
  14. The cardholder must comply with the regulations and other conditions of the facility.
  15. Loss, damage or theft of the card must be reported ASAP to info@multi-sport.skor sent through the form or HR department. Benefit Systems Slovakia s.r.o.  has the right to block such card. In the case of finding the card reported earlier as lost, it is necessary to send it to Benefit Systems Slovakia s.r.o. or bring it to person responsible for contact with Benefit Systems Slovakia s.r.o. in your company.
  16. It is forbidden to use the card out of its validity. The card after its expiration must be returned to your employer or to the company Benefit Systems Slovakia s.r.o.
  17. It is forbidden to use cards to gain profit.
  18. It is forbidden to make any changes in the design of the card.
  19. Trade, providing, lending or any other form of distribution of cards without prior consent of Benefit Systems Slovakia s.r.o. is prohibited.
  20. The cardholder is allowed to suspend validity of the card for an indefinite period, but for serious health reasons only. A request for suspension of the card must be sent through the order form or HR department until the deadline for orders for following month. The card shall be suspended form the first day of the following month.
  21. The cardholder is allowed to cancel the card through the order form or HR department until the deadline for orders for following month. When the card is cancelled, the cardholder can re-join the MultiSport program not sooner than 6 calendar months after the last termination of the card.
  22. If cardholder withdraws the MultiSport program she/he is obliged to return the card to Benefit Systems Slovakia s.r.o..
  23. The card is the property of Benefit Systems Slovakia s.r.o.. In case of breach of these conditions by the cardholder (mainly providing or lending the card to third parties, leaving the card out of the cardholder’s disposal e.g. at the reception desk in the facility), Benefit Systems Slovakia s.r.o. has the right to withdraw the card, request its return or block the card. In the case of the breach of the obligations under the points 6, 7, 8, 16, 17, 18 or 19 of these conditions repeatedly, Benefit Systems Slovakia s.r.o. is entitled to ask the cardholder to pay a fine in the amount of 15 EUR for each such breach. Information about the breach of this conditions shall be sent to the Employer as well. Benefit Systems Slovakia s.r.o. may refuse to issue the card to such person in the future.
  24. Benefit Systems Slovakia s.r.o. has the right to make any changes to these terms of using the card.
  25. When ordering the card, and again when taking over the card, the cardholder states she/he becomes acquainted with terms and conditions of using the card and sincerely accepts it.

For all information about processing the order or if you would like to find out more about availability of services, please contact your HR department. For more general information or in case of technical problems please contact us on +421 949 516 152 or at info@multi-sport.sk. Operating hours are from Monday to Friday from 8:00 till 17:00.