FREQUENTLY ASKED QUESTIONS
Of course it does. The address where we would like to see you is: Benefit Systems Slovakia s.r.o., Prievozská 14, 821 09 Bratislava.
The MultiSport card is a free-time employee benefit that guarantees you access to more than 2,700 facilities in Slovakia and the Czech Republic every day. You can choose from more than 260 different activities all year round.
As soon as you receive a MultiSport card from your employer, you can start using it almost immediately. You only need to familiarize yourself with the terms of use of the MultiSport card. Then all you have to do is choose where you want to go! The card is on flat rate basis and used for an entry. At the facility’s reception, always show your MultiSport card along with your ID and… That’s it!
This is a unique employee benefit – it is already clear from the definition that it can only be obtained through your employer, it cannot be obtained individually. If you yourself work in the personnel department and are thinking about how to motivate your people to exercise in the long term, look no further. Contact us and together we will arrange for your employees to feel better. If you are one of the employees, but your employer has not yet offered you this benefit, don’t wait for anything and recommend us to your employer. We ourselves will contact him and introduce him to all the details of the MultiSport programme.
Unfortunately, no. The cards are non-transferable and can only be used by the holder named on the card. The card holder is obliged to have the card with him for the entire time of the visit to the facility, i.e. at your disposal. It is forbidden to leave the card, for example, at the reception (not even as a deposit for a locker key).
Unfortunately, this is not possible. The card for the accompanying person/child is linked to the existence and validity of the card of a specific employee. If a specific employee stops using the MultiSport Program, this means that the card of the accompanying person and the child of such an employee in the MultiSport Program expires at the same time.
An accompanying person can also use the MultiSport card independently. Children’s cards can only be used when accompanied by an adult. This adult does not need to be a MultiSport card holder. In other respects, every MultiSport card holder has the same rights and obligations.
Yes. Along with one card, each employee can get one card for an adult close person (hereinafter referred to as “accompanying person”) and up to three cards for children under 15 years of age (hereinafter referred to as “child”). However, it is up to your employer whether they support the acquisition of cards for these persons, so contact your HR department.
This depends on the specific cooperation between Benefit Systems Slovakia and your employer. The standard procedure is that the validity of the card ends on the last day of your current employment and the card must be handed in on the last day of work.
Don’t panic – just report the loss to your employer’s personnel department. We will then issue you a new card at no charge. Unfortunately, however, you will have to pay for all the otherwise discounted admissions during this transition period.
In this case, contact the personnel department, where the personnel officer will inform you of specific options, because it always depends on the specific cooperation between Benefit Systems Slovakia and your employer. The standard procedure is that interruption is only possible for serious health reasons.
Of course. We are expanding the partner network precisely on the basis of your suggestions and requirements. If you have a specific suggestion, send it to us via the contact form. Our team will verify whether the facility is suitable for inclusion in the partner network. If so, we will do everything to present it to you as a novelty as soon as possible!
Unfortunately – we do not allow this yet. Everything needs to be arranged with a specific facility. However, you will find everything you need to contact him yourself in the list of our partners.
Currently, you can also use the card in partner establishments in the Czech Republic. See which ones they are. More than 2,700 facilities in Slovakia and the Czech Republic are therefore available to you. You can also find MultiSport in Poland, Croatia, Bulgaria or Turkey, unfortunately you cannot use the Slovak MultiSport card here yet.
We currently offer free/discounted entry to more than 2,700 facilities in Slovakia and the Czech Republic. You can choose from more than 260 exercise and relaxation activities. Use our search engine to choose a location or your favorite activity, for each facility you will also find details (contact, reservation required, list of activities that can be used, information on possible surcharges, etc.).
In both the Czech Republic and Slovakia, entry is free in 99% of cases – if this is not the case, we state it directly in detail with a specific partner, or in the conditions of use of the MultiSport card, which are published here. ATTENTION: the facility may require, for example, a deposit for a reservation or tools in addition to the entrance fee. This is not covered by MultiSport.
You can use the MultiSport card for 1 entry to one facility per day. This means that if you want, you can do 30 or 31 different activities per month! Some partners even allow multiple activities within one facility (e.g. swimming pool and sauna) under the term “1 entry”. See our partner facilities and their offer. However, there is one positive exception – if you use Rekola bikesharing with the MultiSport card, you get 2x 60 minutes of free riding and still one entrance to one facility.
Open the envelope where the cover letter is attached to the card. It is there that we write to you how to use the new benefit. The terms of use of the program are also published here. We consider it necessary to emphasize that the MultiSport card is non-transferable and can only be used by you. Together with the MultiSport card, always present an identity document with your photo. If you present only the MultiSport card to the staff at the facility’s reception, they do not have to let you in.
In the vast majority of cases, we send registered cards directly on the address indicated by the employer, i.e. to your job. Your HR department will arrange for you to receive the card.
We only invoice your employer for the price of the card each month. It depends on which model of cooperation with us he chooses, which is why its price can vary. Our sales representative will be happy to prepare a specific offer for your personnel department at a non-binding meeting.
The only person who can get the MultiSport card for you is your personnel department. If your employer does not yet support the MultiSport card, recommend us and we will contact them.